Privacy Policy
Information We Collect
We collect information you provide directly to us when you:
- Create an account
- Save resources
- Create tags
- Use our search functionality
Technical and Log Data
We automatically collect certain technical information when you use our Service:
- IP address
- Device and browser information
- Usage logs and diagnostics
- Error logs for troubleshooting
Cookies and Sessions
We use cookies and similar technologies to keep you signed in and maintain your account session. These are essential for the Service to function and cannot be disabled while using Permanent Record.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Improve and personalize your experience
- Communicate with you about your account
- Protect against unauthorized access
Payment Processing
We use Stripe to process subscription payments. When you subscribe to a paid plan, your payment information is collected and processed directly by Stripe. We do not store your credit card details on our servers.
Stripe's collection and use of your information is governed by their privacy policy. Please review Stripe's Privacy Policy for more information.
Third-Party Services
We use the following third-party services to provide and improve our Service:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Better Stack | Error tracking & performance monitoring | betterstack.com/privacy |
| Cloudflare | Storage & infrastructure | cloudflare.com/privacypolicy |
| Cloudflare Web Analytics | Website analytics | cloudflare.com/privacypolicy |
| Google Cloud | Storage & processing infrastructure | cloud.google.com/privacy |
| Stripe | Payment processing | stripe.com/privacy |
| WorkOS | Authentication | workos.com/privacy |
Browser Extension
Our browser extension captures web page content at your explicit request. When you save a page, the extension collects:
- Page HTML content and text
- Page URL and title
- Screenshots of the visible page
- Timestamp of capture
All captured data is transmitted securely (via HTTPS) to our servers and stored in your personal archive. The extension does not collect browsing history, does not run in the background, and only activates when you explicitly click the save button.
Information Sharing
We do not sell your personal information. We share your information with third parties only in the following circumstances:
- Service Providers: With the third-party services listed above, solely to provide the Service
- Legal Requirements: To comply with applicable laws, regulations, or legal processes
- Protection: To protect our rights, privacy, safety, or property
- With Consent: With your explicit consent for any other purpose
Data Retention
We retain your data according to the following schedule:
- Active Accounts: Your data is retained for as long as your account is active
- Cancelled Subscriptions: Data is retained for 60 days after cancellation, during which you may reactivate your account
- Expired Trials: Data is retained for 60 days after trial expiration
- After Retention Period: Data is permanently deleted and cannot be recovered
Backups: Residual copies of your data may remain in our backup systems for a limited time after deletion and will be removed during normal backup rotation cycles.
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
These rights may vary depending on your jurisdiction. To exercise any of these rights, please contact us at info@permanentrecord.ai.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.
Contact Us
If you have any questions about this privacy policy, please contact us at info@permanentrecord.ai or by mail at:
Permanent Record LLC
2205 W 136th Ave #106-324
Broomfield, CO 80023
Last updated: January 14, 2026